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Tutorial & Help

There is much more guidance once you are logged in
1

Register Online

This is free for a 2 week trial (thereafter £10.00 per user per month no hidden extras)
2

Login to the website

Use the website mentioned in your welcome email
3

Download the Android App

Collect jobs, customer sign off, issue job sheets
4

Download the iOS APP

Complete works, get signatures, deliver paperwork

What is PREM?

This less than 1 minute long video explains PREM and what it does

Guide Part 01 - Register and Create First Job

This less than 2 minute long video shows you how to register, create your first job and choose worksheets.

Guide Part 02 - Using the App

This less than 3 minute long video shows you how to use the app to choose worksheets.

Guide Part 03 - Adding a Call in App

This 3 and a half minute long video shows you how to add calls and collect signatures

Guide Part 04 - Adding Staff and Miscellaneous Details

This 4 minute long video shows you how to add staff and 9 other miscellaneous things

Guide Part 05 -Setting up a customer and a site(s)

This 4 minute long video shows you how to set up a Customer and The Sites

Guide Part 06 -Creating a Job and Assigning it to a Customer and Site

This 2 and a half minute long video shows you how to assign a job to a customer

Guide Part 07 -Adding work sheets to a job both new and existing jobs

This 3 minute long video shows you how add worksheets

Guide Part 08 -Completing a job and its sub tickets

This 3 minute and a half minute long video shows you how to complete a job

Guide Part 09 -Setting repeating jobs on a schedule for a customer.

This one and a half minute long video shows you how to schedule jobs

Guide Part 10 -Marking customers Site contacts as recipients for auto emails

This two minute long video shows you how to auto email customers and staff
Excel

Spotlight: Customer Import Feature

Did you know you can import sites, contacts and customers using our easy to use Customer Import Feature? We provide a simple excel template to help with this process. Here is a video that explains the way to do it
Clone

Spotlight: Scheduling Tasks (Clones)

Did you know you can Schedule Tasks and Jobs into the future in PREM? We Call it “Cloning”. Learn how to Schedule Tasks into the future and “Clone” Jobs
Modules

Spotlight: Enabling Modules (Increase Features)

Did you know you can enable far more features with PREM than it comes with out of the box? Learn how to enable Modules to get the best features out of PREM