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Field Service Mobile App

Google Play Store

 
 

Apple App Store

 
 

PREM Mobile App

The App

You can quickly & easily find everything you want right from the main screen. Menu features are positioned at the bottom. It is beautifully simple.

Highlights

  • Job List – everyone’s Jobs, Worksheets, Quotes, and Invoices are listed stacked by Date, Customer and Site – we made it really easy.
  • Calendar – we have made this even easier, everything is listed by date.
  • Choose Worksheets – preview and pick your favourite worksheets from an exhaustive list or order a new one in app.
  • My Customers – we have tweaked how we display each Customer, now there are fully editable Contacts and Sites within each Customer record.
  • My Account – add users, set up your address and logo. We will keep you informed of all your settings here.
  • My Timesheet – add timesheet entries. This really is the fastest way to get things fixed or improved.
  • Help – view the help files, turn on the tutorial or simply raise a ticket to tell us what we’ve missed. This really is the fastest way to get things fixed or improved.

Watch the 1 minute video

See how easy it is to close calls, and get signatures via an app, for PDF job sheets.

If you like what you see, why not take a 4 week FREE trial? All the software is easy to use, and keeps office staff, engineers and customers happy.

An app your engineers will value

Your engineers do the best with the right tools - and the PREM Engineer App turns their existing tablet of phone into an indispensable work tool - one that stays fully functional even when offline – no awkward spinning waiting for signal so you can take a signature or close a job.

Customer your own job types with PREM easy to use app. Engineers can take signatures, close jobs as return visit required, escalated to management, parts required, or list what parts they’ve used.

Engineers can easily see at a glance where they need to be that day, so they know exactly how to plan.

PREM App works on existing smartphones – that use Android and iPhone – and can be downloaded directly. All the engineer needs to do is log in with their details to start closing jobs.

The PREM app has already closed thousands of jobs so it is robust and an churn through day to day reliably without any 3G or 4G. Start your 4 week FREE trial today, and see for yourself.

  • Engineer App works on Android or iPhone
  • Take signatures even offline
  • Successfully closed thousands of jobs
  • Record Parts Used Parts Required
  • App Works offline
  • Customisable Job Sheets
  • Always in contact with head office
  • List Jobs in advance
  • APP works without signal
  • Send Alerts to Engineers directly Any type of service call data
  • Helps with Audit Compliancy

The APP benefits engineers

Engineers need to know they can leave a job without having to hand over a worksheet, and yet know the APP is as reliable as pen and paper in all situations. That’s where PREM makes all the difference.

PREMS help schedule maintenance and installation jobs. And the engineer can always know the works required and he can easily record what parts were used.

It’s easy to use, with no need for special equipment

Simple to use when offline

Works with any Android Tablet or Smartphone

Easy to get started – just download the app

App manages all kinds of worksheets


TFS Ltd have been using PREM for over two years and our team of 12 engineers have used it on their tablets to handle thousands of maintenance calls and installation visits per annum. PREM automates a lot of the process, we’ve also passed two BAFE SP203 since its implementation . PREM has definitely helped and improved our Service efficiency and flexibility to respond to an increasingly competitive and changing market . Because it was written by people who know the industry, PREM takes the hassle out of day to day operations and would have no problem recommending this system to other service providers.

Kevin Hynes MD at TFS Ltd



Three years ago at PFS&P, our team of 17 engineers and office staff went over to PREM for every single one of our maintenance and installation calls. Thousands of calls later, PREM is invaluable part of our company, and we are very impressed with it. I couldn’t recommend it more, it was one of the best decisions we ever made.

Phil Stenhouse MIET Commercial Director PFS&P LTD


  • Only pay for what you use, from just £10 per person per month with no hidden charges
  • Suitable for fleets and operators of all sizes, bespoke systems available
  • Uses the Cloud to improve your business
  • Confirm your customers - give them PDF worksheets for any type of job
  • Build your business, grow your customers confidence
  • No need to invest in new IT equipment or computers
  • System is easy to use and ready to use, and you don’t need much training

HOW DO I COMMUNICATE WITH MY ENGINEERS?

You can alert your engineers directly within the app, additionally any system wide changes that affect them directly immediately cause them to be informed automatically. (IE: if the engineer is re-tasked etc).

CAN I USE PREM TO KEEP TRACK OF MY WORKLOAD?

Yes. In fact, this is one of the primary reasons to consider PREM. It is an operations system – in its purest sense – it manages the day to day events, tracks their occurrence, provides reporting and invoicing tools and allows you to schedule all your events in great detail.

PREM Mobile App

The App

You can quickly & easily find everything you want right from the main screen. Menu features are positioned at the bottom. It is beautifully simple.

Highlights

  • Job List – everyone’s Jobs, Worksheets, Quotes, and Invoices are listed stacked by Date, Customer and Site – we made it really easy.
  • Calendar – we have made this even easier, everything is listed by date.
  • Choose Worksheets – preview and pick your favourite worksheets from an exhaustive list or order a new one in app.
  • My Customers – we have tweaked how we display each Customer, now there are fully editable Contacts and Sites within each Customer record.
  • My Account – add users, set up your address and logo. We will keep you informed of all your settings here.
  • My Timesheet – add timesheet entries. This really is the fastest way to get things fixed or improved.
  • Help – view the help files, turn on the tutorial or simply raise a ticket to tell us what we’ve missed. This really is the fastest way to get things fixed or improved.