Pay as you use, service management software

PREM Service Management Software makes it easy to manage service calls and your mobile workforce. Our industry leading Field Service Management Software is available to all business across the UK and makes managing your mobile compliance whether with engineers, installers or inspectors quick and easy.

PREM has been developed from our years of experience working in the FSM sector, and we feel it's the best solution on the market today. It allows you to issue PDF certificates, and manage your field engineer, installer, inspector paperwork compliance digitally on the road with no hidden extras and no up front costs. PREM gives your customers the certification they need, you the compliance you need, and gives you total control. Pay nothing today and get started with our desktop software and mobile app - then only pay for what you use, from £10 per person per month with no hidden extras.

Start Free Trial Today!

With a few clicks you can start your own install of PREM right now. See what you think of it and run it for 2 weeks (14 days) totally free.

Use our Cloud to get cutting edge service management software

  • For five years PREM has been closing tens of thousands of service calls
  • Only pay for what you use, from just £10 per person per month with no hidden charges
  • Suitable for fleets and operators of all sizes, bespoke systems available
  • Use our Cloud system to improve your business, whenever, wherever
  • Confirm your customers - give them PDF worksheets for any type of job
  • Build your business, grow your customers confidence
  • No need to invest in new IT equipment or computers
  • System is easy to use and ready to use, and you don’t need much training

Our company

Your Data is stored in UK to comply with audit requirements. At your office, or on our servers in secure server buildings at our premises here in the UK.

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No PHONE spinning and embarrassing waiting! Stay Audit Compliant

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PREM – good for you, your engineers and customers

Thanks to the cloud, you can use our low cost service management software from your office to bring down your operational costs down and win new business. Whatever the size of your mobile workforce, whether you use sub contractors or not, you can make the most of the opportunities and make sure everyone across your business benefits. PREM service management software makes maintenance, installation and scheduling easier to manage, and it helps take care of the paperwork too. Your customers experience a simple, convenient service, with instant PDF worksheet confirmation and your engineers can see exactly what they’re doing even when there is no signal.

Our unique pay as you use pricing structure means that you only pay when you are making money – a single flat fee per week with no hidden charges. Whatever your budget there’s a pricing plan to match, and we offer bespoke packages too. It all comes with great customer support, online and on the phone.

So with PREM you keep your engineers happy, you make sure customers keep using you, and you get the tools you need to win new business. Start your FREE trial today, and experience the benefits yourself.


TFS Ltd have been using PREM for over two years and our team of 12 engineers have used it on their tablets to handle thousands of maintenance calls and installation visits per annum. PREM automates a lot of the process, we’ve also passed two BAFE SP203 since its implementation . PREM has definitely helped and improved our Service efficiency and flexibility to respond to an increasingly competitive and changing market . Because it was written by people who know the industry, PREM takes the hassle out of day to day operations and would have no problem recommending this system to other service providers.

Kevin Hynes MD at TFS Ltd

Three years ago at PFS&P, our team of 17 engineers and office staff went over to PREM for every single one of our maintenance and installation calls. Thousands of calls later, PREM is invaluable part of our company, and we are very impressed with it. I couldn’t recommend it more, it was one of the best decisions we ever made.

Phil Stenhouse MIET Commercial Director PFS&P LTD